The Rise of Conversational AI

Conversational AI has come a long way since the early days of simple chatbots. Today, advanced virtual assistants like Siri, Alexa, and Google Assistant can understand and respond to complex requests, make recommendations, and even learn from previous interactions. Gone are the days of rigid, scripted chatbots that could only respond to a limited set…

The implementation of conversational AI in financial institutions presents both opportunities and challenges. One of the main challenges is ensuring that the technology is implemented securely and in compliance with regulatory requirements. This includes protecting user data and ensuring that the virtual assistant or chatbot is not providing inappropriate or misleading financial advice. Another challenge…

Conversational AI has the potential to revolutionize financial literacy by making it easier and more accessible for individuals to understand complex financial concepts. Virtual assistants and chatbots can provide personalized guidance and support to users, helping them make informed financial decisions. One way conversational AI can improve financial literacy is by simplifying complex financial jargon…

Conversational AI is revolutionizing the way businesses interact with their customers. By providing an engaging and personalized conversational experience, conversational AI has become an essential tool for businesses to improve customer satisfaction and drive growth. However, to make conversational AI effective, it is important to collect, analyze, and use data effectively. Data is the lifeblood…

Financial inclusion has been a long-standing challenge for governments and financial institutions alike. Financial inclusion is the process of providing access to financial services to individuals who are traditionally excluded from the mainstream financial system. This can include access to basic financial products like savings accounts, credit facilities, and insurance. However, despite its significance, achieving…

Esse AI’s Text Magic feature is a unique smart search technology that has revolutionized the way banks serve their customers. Text Magic enables the AI assistant to predict customer intent and determine the context of their query, providing highly relevant results that enhance customer satisfaction and lead to instant gratification. The Text Magic feature is…

Esse AI is a chatbot that is designed to cater to the needs of the banking sector. It is equipped with a range of features that make it an efficient and effective tool for handling customer queries and concerns. One of the key features of Esse AI is its omnichannel support. This means that the…

Esse AI sets itself apart from other chatbots in the banking industry through its advanced understanding capabilities. While many chatbots may struggle to accurately interpret and respond to customer queries, Esse AI is highly perceptive and can quickly identify customer intent to offer an appropriate response. Esse AI understands your customers better than any other…

Predictive queries are one of the standout features of Esse AI. By studying customer behavior, Esse AI can predict the kind of questions a user might ask, allowing users to continue conversations effortlessly. Esse AI can also provide highly relevant information with minimal effort. This makes it easier for customers to interact with the chatbot…

Gone are the days when customers had to navigate through various websites or make multiple calls to get the information they required. Esse AI’s advanced capabilities allow it to understand user intent and provide all necessary information within seconds. Whether it’s finding the nearest ATM, obtaining IFSC/SWIFT codes, or getting phone numbers and e-mail IDs,…